Abstract

ABSTRACTLibrarians have continuously struggled with developing quality relationships with faculty and advisors to support students online. In 2014, Rasmussen College introduced a one-stop student support model of service that makes a student's advisor their primary point of contact for library resources, academic support, financial aid, course scheduling, and advising conversations. Support services were aligned centrally across all Rasmussen campuses, designating a librarian to assist students by programmatic area, instead of by campus. Librarians developed partnerships and resources to support advisors and faculty in their interactions with students needing academic assistance. Rasmussen College made a concentrated effort to significantly increase its library and learning electronic resources to contribute to student success. As a result of these efforts, we have improved connectivity with faculty and advisors and have seen increased usage of library resources.

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