Abstract

BackgroundThe Norwegian Board of Health Supervision aims to contribute to the improvement of quality and patient safety in the healthcare services. Planned audits were performed to investigate how 12 selected Norwegian obstetric units reported and analyzed adverse events as the part of their quality assurance and patient safety work.MethodsSerious adverse events coded as birth asphyxia, shoulder dystocia and severe postpartum hemorrhage that occurred during 2014 (the most recent year for which the quality assured data were available) were obtained from the Medical Birth Registry of Norway. The obstetric units were asked to submit medical records, internal adverse events reports, and their internal guidelines outlining which events should be reported to the quality assurance system. We identified the adverse events at each obstetric unit that were reported internally and/or to the central authorities. Two obstetricians carried out an evaluation of each event reported.ResultsFive hundred fifty-three serious adverse events were registered among 17,323 births that took place at the selected units. Twenty-one events were excluded because of incorrect coding or missing information. Eight events were registered in more than one category, and these were distributed to the category directly related to injury or adverse outcome. Nine of twelve (75 %) obstetric units had written guidelines describing which events should be reported. The obstetric units reported 49 of 524 (9.3 %) serious adverse events in their internal quality assurance system and 39 (7.4 %) to central authorities. Of the very serious adverse events, 29 of 149 (19.4 %) were reported. Twenty-three of 49 (47 %) reports did not contain relevant assessments or proposals for improving quality and patient safety.ConclusionsThis study showed that adverse event reporting and analyses by Norwegian obstetric units, as a part of quality assurance and patient safety work, are suboptimal. The reporting culture and compliance with guidelines need to be improved substantially for better safety in patient care, risk mitigation and clinical quality assurance.

Highlights

  • The Norwegian Board of Health Supervision aims to contribute to the improvement of quality and patient safety in the healthcare services

  • This study is based on data collected by Norwegian Board of Health Supervision (NBHS), by the authority of its supervisory mandate, during inspections of 12 selected obstetric units in Norway looking at three categories of serious adverse obstetric events

  • The cases (n = 8) that had the adverse events registered in more than one category were assigned to the category directly related to the injury or adverse outcome

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Summary

Introduction

The Norwegian Board of Health Supervision aims to contribute to the improvement of quality and patient safety in the healthcare services. Good quality healthcare services should provide health benefits, be safe and take care of users’ wishes and needs [1]. This applies in maternity care where the mother or child may get injured as a result of malpractice and substandard care [2]. Healthcare professionals must possess appropriate knowledge, skills and attitude, as well as keep their competencies up-to-date through continuous learning and practical skills training. In this way, they will be able to efficiently manage emergencies and appropriately handle adverse events. It is important to establish a culture of transparently reporting and learning from serious adverse events [3,4,5,6]

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