Abstract

This study presents a novel approach to medical text classification using a deep active incremental learning model, aiming to improve the automation of the preauthorization process in medical health insurance. By automating decision-making for request approval or denial through text classification techniques, the primary focus is on real-time prediction, utilization of limited labeled data, and continuous model improvement. The proposed approach combines a Bidirectional Long Short-Term Memory (Bi-LSTM) neural network with active learning, using uncertainty sampling to facilitate expert-based sample selection and online learning for continuous updates. The proposed model demonstrates improved predictive accuracy over a baseline Long Short-Term Memory (LSTM) model. Through active learning iterations, the proposed model achieved a 4% improvement in balanced accuracy over 100 iterations, underscoring its efficiency in continuous refinement using limited labeled data.

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