Abstract

Abstract: The most important marketing tactics in the current environment is emotion detection based on individual’s interests, allowing extensive customization to cater to the varied needs of customers. For instance, contact centers may start playing music while a caller is on the line if they are agitated. A smart car that slows down when the driver is angry or scared is another illustration.The recognition of speech emotion has become a vital task in the field of computer science department . A very important aspect of human emotional state information is speech emotion that is the source of communication between human and computer interactions . The recognition of speech emotion is currently a very hot topic in the field of machine learning and deep learning and many systems have been build and are currently working on the recognition of these speech emotions using deep learning and neural networks algorithms. In this paper, various types of models and features like Mel-frequency Cepstral Coefficients (MFCC), Modulation spectral features (MSFs), Low-Level Descriptors(LLDs) for speech emotion recognition are categorized. Ultimately, the algorithms like recurrent neural network(RNN), support vector machine(SVM) used in different models are tabulated presenting their advantages and disadvantages along with their features and efficiency.

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