Ads for Mature Consumers: The Importance of Addressing the Changing Self-View Between the Age Groups 50+ and 60+

Abstract

This paper investigates how to address mature consumers in advertisements in an appropriate, appreciating, and effective way. A 2 × 2–experiment with 125 consumers suggests that the more the advertisement model reflects the self-concept of the respondent on the dimensions of activity and modesty, the more positive is the attitude toward the ad. The study reveals differences between different age groups within the over-50s, which reflect a shift of values from modesty to activity. Although all mature consumers tend to prefer advertisement models that represent the concept of activity, this effect is stronger for the group 50+ than for the group 60+.