Abstract
PurposeThis paper examines the use of intelligent technologies in buildings and whether the use of smart technologies impacts the circular economy performance of buildings in terms of energy and water consumption, their marginal cost and the management decision time and quality, for building management companies.Design/methodology/approachThe study is initiated through the detailed build-up of the proposition that employs a systematic literature review and adopts the case study research design to make a cross-case analysis of the information extracted from data. The data are derived from the operating costs of two buildings in which most advanced smart technologies are used in Cape Town and interviews with their facility managers. These data provide two research case studies. The results of the investigation are then analysed and linked back to the literature.FindingsThe results of the research suggest that the implementation of smart technologies to create intelligent infrastructure is beneficial to the circular economy performance of buildings and the time taken for management decisions. The results of the study have proven that the impact of smart technologies on the circular economy performance of buildings is positive, as it lowers the cost of utilities and decreases the time required for management decisions.Research limitations/implicationsThe research reported in this paper is exploratory, and due to its limited sample size, its findings may not be statistically generalizable to the population of high-occupancy buildings in Cape Town, which incorporate smart infrastructure technologies within their building management systems (BMSs). Also, the empirical data collected were limited to the views and opinions of the interviewees, and the secondary data were obtained from the selected buildings.Practical implicationsThe findings suggest that investment in smart technologies within buildings is of significant value and will improve the circular economy performance of buildings in terms of low energy and water use, and effective management decisions.Social implicationsThe results imply that there would be more effective maintenance decisions taken by facilities managers, which will enable the maintenance of equipment to be properly monitored, problems with the building services and equipment to be identified in good time and in improved well-being and user satisfaction.Originality/valueThe study provides evidence to support the concept that advanced smart technologies boost performance, the time required for management decisions and that they enable circularity in buildings. It supports the proposition that investment in the more advanced smart technologies in buildings has more positive rewards.
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