Adoption of management innovations: the case of Balanced Scorecard

Abstract

This paper throws light on the recent innovation in the Performance Measurement and Management Systems of Organisations with special reference to the concept of Balanced Scorecard (BSC). The paper discusses the fit between the features of innovation and the usage of balanced performance measurement systems like BSC. This paper tries to bring out the relevance of linking company's vision and strategy and building balanced measurement systems focusing both on financial and non-financial measures. The prerequisites in building a BSC, the contingency factors that facilitate BSC usage and the role played by the Behavioural factors in the various phases of BSC are also discussed. The paper brings out the research propositions that motivate organisations to adopt BSC in the Indian context.