Adoption of e-procurement systems in developing countries: A Nigerian public sector perspective

Abstract

In the last 10 years, numerous studies have examined the adoption of e-procurement by both public and private organisations. However, experiential studies relating to the adoption of e-procurement systems by public sector organisations in developing countries appears neglected. This study, through empirical research, aims to examine the level of adoption of e-procurement in Nigeria with the view of gaining an understanding of the drivers, benefits, barriers, critical success factors, organisational performance post implementation and the impact of e-procurement utilization on curtailing corruption in public procurement. Results were obtained using a web-based survey, sent to 174 interviewees operating in the e-Procurement departments of Nigerian public sector organisations. In total, 74 responses were received, with results identifying that the majority of those surveyed had not received sufficient training in the use of e-procurement systems. We also identify that at an operational level, public sector organisations are yet to fully attain the full benefits of e-procurement.