Abstract
In today’s competitive environment, the only major challenge is effective management of information. The only sure way of achieving this is by handling gathered information in an efficient and effective manner using technology. These technologies come with their own challenges that may hinder organizations from fully adopting them. This study was done to establish the factors that influence the adoption of computer-based information systems in selected technical, industrial, innovation, entrepreneurial and training institutions in Kenya. Specifically, the study sought to establish the relationship between internal factors, external factors and personal factors on the adoption of computer-based information systems in middle level institutions in Kenya. The research design used in this study was case study with a target population of 160, Census method of sampling was used and questionnaires were used to collect data. Data was analyzed both qualitatively and quantitatively using descriptive and inferential statistics. The findings revealed that the institution has invested a lot of resources in management information systems and there is a significant relationship between external factors (22.30%), personal factors (21.20%) and internal factors (21.40%) on the adoption of computer-based management information systems in middle level institutions in Kenya. Results of the hypothesis revealed that there was a significant relationship between the dependent and the independent variables at 5% level of significance. The study concluded that institutions understand the need to adopt MIS and have even made attempt to facilitate its adoption. However there exists a gap in the usage of this equipment in the management of information. The study recommends an assessment on training on MIS, posting information on shared databases and lastly engaging the services of an IT company with necessary technical capacity at the initial stages of management information system (MIS) adoption.
Highlights
Terry (2005), defined Management information systems as any telecommunication and computer related equipment or interconnected systems or subsystems of equipment that is used in the acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission or reception of voice or data and includes software
The study found out that the independent variables, namely the external factors, personal factors and internal factors have some significant effect on the dependent variable the adoption of Computer-based Management Information Systems on quality service delivery in middle level Institutions
Since the p-value in the model, p=0.000
Summary
Terry (2005), defined Management information systems as any telecommunication and computer related equipment or interconnected systems or subsystems of equipment that is used in the acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission or reception of voice or data and includes software. The techniques used, should be able to overcome various challenges encountered in information collection and once information has been acquired it must be guarded since information is delicate This means that there is need to use high technology in its management. Information must be presented in the right format and time to the right audience and in order to achieve these sophisticated techniques must be used. He further observes that, to be successful, management information systems must be designed and operated with due regard to organization and behavioral principles as well as technical factors
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