Abstract
This paper reports on challenges that the new Self-Access Learning Center (SALC) has faced since it moved in to a new building in 2017, and actions taken by learning advisors as SALC managers. Before moving to the new two-storey building, language policies were decided by SALC managers in collaboration with university staff, students, teachers, and administrators. The first floor is a multilingual space and the second floor is an English-only space. However, since we opened the new SALC, although the number of students has increased, it seems that they do not interact with others using their target languages in the space. Thus, by analysing a survey conducted by the SALC team, and also drawing on casual observations, and discussions, learning advisors as SALC managers took actions such as changing the furniture layout, making language policies clearer, and raising awareness of language use in order for learners to increase their engagement in language learning, especially in relation to language policies in the SALC.
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