Abstract

Purpose This paper aims to clarify the added value to governments when adopting an Administrative Simplification Strategy (ASS) to reduce administrative burdens, and its impact on both citizens and investors satisfaction. The paper highlights the difference between the traditional and strategic concepts of simplifying administrative procedures, Moreover, the paper discusses the most important steps and tools for the implementation of ASS. The paper, also, sheds light on the efforts of the Egyptian Government to simplify administrative procedures and adopt ASS. Design/methodology/approach This paper adopts the descriptive analytical approach to describe and analyses the basic features of the subject data from different resources includes journal articles, published papers and books, to conclude a theoretical framework of ASS. (concepts, Implementation steps, Tools, Objectives, operations and content). For the Egyptian case, the researchers uses historical perspective to analyze the efforts of the Egyptian government to simplify administrative procedures in the last decades and the content of the available ministerial decisions, presidential decrees, for example The last ministerial decisions concerning the one-stop supreme committee, were chosen as evidence of the government's interest in this matter and the analysis of the tasks entrusted to the committee to do, The decision of transfer the dependency of the ERRADA was also chosen and analyzed to indicate the extent of the government's interest in it and to what extent there is an enhancement of its role .The authors also analyzed some recent conferences and seminars and compared the administrative reform efforts with the theoretical framework of the ASS to clarify the dimensions related to ASS in Egypt. Findings On the theoretical level, the ASS is an umbrella term that includes various simplification projects at all the levels of governmental units. ASS leads to the improvement of governmental services provided to both citizens and investors. It is a defensive exploratory strategy that involves multiple goals and processes and requires political support, institutional framework and the comprehensive review of all related legislations, to ensure the successful implementation. Studying the Egyptian case, it is noted that the Egyptian government has not directly adopted an ASS. Yet, it has approved some stages within the framework of the adapted administrative reform plans. Originality/value This paper represents a framework for administrative simplification as an integrated strategy at the macro level. The strategy focuses on the overall view of the government, its integrated goals, innovation and the added value, by providing high-quality services and reducing the administrative burdens, as to improve services provided to society and ease of life, as well as to increase the level of living and citizens’ satisfaction.

Highlights

  • Governments strive to increase the quality of public services provided to citizens -such as education and health, and to the investors such as license, tax and customs

  • This leads the public policy makers and practitioners to adapt the strategic management approach and develop a set of strategies. One of these strategies is the Administrative Simplification Strategy (ASS) that enables the government to achieve the targeted level of coordination and integration between the different governmental units and entities, while ensuring the provision of quality public services Since the year 2000, the Organization for Economic Cooperation and Development (OECD) and its thirty member states have made a great effort to implement an ASS, which includes projects, programs and tests to measure and evaluate administrative burdens resulting from various government procedures

  • The implementation of ASS leads to improving governmental services provided to both citizens and investors

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Summary

Introduction

Governments strive to increase the quality of public services provided to citizens -such as education and health, and to the investors such as license, tax and customs. The coordination among different government units, which is intended to achieve a high degree of cooperation and integration, resulted in difficulty to achieve the overall objective of state policies This leads the public policy makers and practitioners to adapt the strategic management approach and develop a set of strategies. One of these strategies is the Administrative Simplification Strategy (ASS) that enables the government to achieve the targeted level of coordination and integration between the different governmental units and entities, while ensuring the provision of quality public services Since the year 2000, the Organization for Economic Cooperation and Development (OECD) and its thirty member states have made a great effort to implement an ASS, which includes projects, programs and tests to measure and evaluate administrative burdens resulting from various government procedures. It included storing and reviewing regulations, as well as electronic registration of laws and regulations on the e-government portal, to improve the business climate and efficiency in providing governmental services (OECD, 2009)

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