Administrative and Legal Protection of the Rights of Cosmetological Services’ Consumers

Abstract

The purpose of the study is to define the concept and content of administrative and legal protection of the rights of consumers of cosmetological services, as well as to develop propositions to improve domestic legislation in this area. The violation of the rights of consumers of cosmetological services and cosmetic products has been analyzed. On this basis the author has concluded that there is no effective system of protection of their rights. The authors have formulated own definition of the term of “administrative and legal protection of the rights of consumers of cosmetological services”. It has been established that the object of administrative and legal protection is the violated rights and interests of consumers of cosmetological services. Elements of administrative and legal mechanism of the protection of the rights of consumers of cosmetological services have been singled out, which include administrative and legal norms, subjects endowed with relevant administrative powers in the field of protection of the rights of consumers of cosmetological services, means, measures and procedural actions aimed at restoring violated rights of cosmetological services’ consumers, as well as administrative liability. The authors have elaborated propositions for improving regulatory acts regulating the production and circulation of cosmetic products and regulating the provision of services in Ukraine. The expediency of making changes to the Handbook of Qualification Characteristics of Occupations of Employees, approved by the order of the Ministry of Health of Ukraine dated from March 29, 2002 No. 117, by providing the profession of cosmetologist and developing appropriate qualification requirements for this profession. It has been offered to update the industry standard of Ukraine GSTU 201-05-97 “Services of a Cosmetologist. General Technical Conditions” and State Sanitary Rules and Norms 2.2.9.027-99. In order to bring cosmetic products produced and used on the domestic market in accordance with the requirements of international standards, it has been offered to approve the draft Technical Regulations for cosmetic products, published by the Ministry of Health of Ukraine on the official website.