Abstract

Telehealth services for chronic diseases are becoming more and more popular since they are expected to improve health outcomes and reduce costs. Especially for diabetes patients, life-long disease management is required. However, there are situations in a patient's life, when motivation to continue the participation in disease management programs is low and the dropout-risk is high. We analysed if an adherence management module provided to healthcare professionals within a pre-existing diabetes telehealth service can improve the long-term adherence. The adherence to the agreed data submission protocol was determined prior and post implementation of the adherence management module. Adherence to the agreed data submission protocol was higher after implementation of the adherence management module as compared to previous years. Adherence to the agreed data submission protocol can be improved by helping healthcare professionals to identify patients at risk of dropout. Further analyses are indicated to proof these results in a prospective study.

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