Abstract

In the dynamic and complex demands of law enforcement agencies such as the South Jakarta Metropolitan Police (Polres Metro Jakarta Selatan), the balance between professional responsibilities and personal life has become increasingly important. Police officers, as important pillars in maintaining public security and order, often face significant stress that can affect their psychological and physical well-being. This research aims to provide deeper insight into the factors that influence the work-life balance of police officers in a dynamic and complex work environment. Organizational support plays an important role in helping individuals overcome work challenges and reducing the impact of potential stress. On the other hand, work stress faced by police personnel can originate from various factors, including task pressure, workload, and exposure to risky situations. However, the role of emotional intelligence is also a critical factor in managing work stress and maintaining balance, because it influences a person's ability to recognize, understand and manage their own and others' emotions. The methodology used is a literature review with an approach used to research and analyze various literature sources relevant to a particular research topic. This includes collecting, reading, analyzing, and synthesizing articles, books, journals, and other sources related to the research topic. In the context of the South Jakarta Metropolitan Police Department, where work dynamics are different and complex, understanding how organizational support, job stress, and emotional intelligence interact and impact police officers' work-life balance is critical. This research aims to fill the knowledge gap in the literature by investigating the relationship between these factors and their implications for the work-life balance of members of the South Jakarta Metropolitan Police Department. In this context, our research not only focuses on understanding the factors that influence work balance but also aims to provide insights that can be used by the police and similar organizations to develop more effective strategies and interventions to improve the well-being of their members. Through a deeper understanding of the dynamics between organizational support, work stress, and emotional intelligence, it is hoped that this research can make a significant contribution to efforts to create a more balanced and resilient work environment amidst the challenges faced by police personnel.

Full Text
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