Abstract

Systems which have the capability of adapting to changing user requirements must be founded on accurate and perceptive models of the organisation in which they have to function. Design methods based on active user participation and the use of experimental and prototyping methods help to ensure accurate models. But because systems are expected to survive even when circumstances change, the designers have to have a view of what the future world will look like. A technique which helps to provide such a view is called “ future analysis”. However, even designs based on the best prediction technique cannot guarantee a fit between the currently designed system and future needs. Hence it is important to design systems with built-in flexibility. A number of methods have been developed which reduce the disruption caused by the amendment or even replacement of a system or system's component.

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