Abstract

Interoperability (IoP) is a crucial factor for public sector digital services. IoP facilitates public digital services to be transparent, domain agnostic and helps so they can interact efficiently across borders with the use of common frameworks, standards, and processes for sharing information, data, and processes. The European Interoperability Framework (EIF) provides guidelines to the Public Administrations, so they can supply interoperable, efficient and effective public services to citizens and business. EIF has a conceptual model, which depicts four levels of interoperability (Legal, Organisational, Semantic, and Technical) and sets forward principles and recommendations. EIF is a mature interoperability framework and by aligning the current Greek National Interoperability Framework (eGIF) with the current version of EIF and beyond it, can increase the broader impact of Greek digital government and digitization. The implementation of proposed changes in key sectors such as health or finance can boost the economy of the country. The basis of this paper will be the methodology used in EIF for national eGIF assessments in conjunction with new legal and policy provisions so that the Greek eGIF can be more sustainable and adaptive to changes national framework. The work in this paper also aims to give practical proposals for defining an interoperable Governance and Policy-Making. The paper concludes to concrete proposals for the update of the Greek eGif considering the complex environment of interoperability and e-government services.

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