Abstract
This experiment investigated how individuals adapt to increased work autonomy and examined the moderating role of task reflection. Work autonomy was manipulated in an experimental setting in which participants (n = 56) completed a scheduling task. Multilevel analyses demonstrated that participants who began work with low autonomy showed poorer performance when autonomy was increased compared to participants who began with a high level of autonomy. Analysis of thinking-aloud protocols revealed that reflection about task accomplishment had a negative impact on performance among those individuals who worked previously with low autonomy. The data suggest that cognitive capacity limitations and prior task-related knowledge led to the detrimental effects of task reflection on performance when experiencing low autonomy.
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