Actual problems of the state and settlement of conflicts between patients and medical organizations in the tyumen region

Abstract

The number of complaints from patients and their legal representatives related to the quality of medical services is steadily increasing. Shortcomings of medical care, including in the Tyumen region, are associated with organizational, therapeutic measures, registration of medical documentation, violation of ethics and deontology. To protect their rights in the field of health protection, citizens use various mechanisms, including pre-trial and judicial. Settlement of disputes between patients and medical organizations in a pre-trial manner makes it possible to relieve the courts, and the parties to the conflict to protect their rights. One of the effective ways to resolve disputes is a pre-trial procedure with the participation of an intermediary.