Activity-Centered Design of Web User Experience: A One-Stop Application for Design Sprints

Abstract

The design sprint is the process of designing, prototyping, and testing an idea in five days to get feedback from users to reduce the risks of ideas being incompatible with the target, thus saving resources. The short and systematic nature is one of design sprints’ advantages. One of the problems design sprint participants face is the lack of documentation caused by the media used during design sprints. The solution to that is to use digital media in design sprints. Digital media that can be used in design sprints are canvas applications. However, existing applications have drawbacks, such as not being user-friendly and too cluttered on one canvas. Therefore, a one-stop design sprint application is designed using activity-centered design (ACD), which is an activity-focused approach to help users carry out design sprint activities. One iteration of a low-fidelity prototype and two iterations of a high-fidelity prototype resulted in a high-fidelity prototype of Sprinster, an application that provides media and guides users in design sprints step by step. Usability testing is conducted to assess the achievement of the application’s usability and user experience goals, i.e., effective to use, efficient to use, easy to learn, and helpful. The results show that the prototype is effective to use with a success rate of 100%, efficient to use with a time-based efficiency (TBE) of 0.33 goals/second which is almost five times compared to physical media (0.07 goals/second), easy to learn with a Single Ease Question (SEQ) score of 6.59 out of 7, and helpful with an Intrinsic Motivation Inventory (IMI) value/usefulness subscale score of 6.55 out of 7.