Activities of travel agencies and tour operators in Egypt

Abstract

Egypt is a popular tourist destination for tourists from Ukraine. This destination is the most successful for sale to tourists, as it has the longest duration during the year and is affordable. Despite the fact that the active tourist season in Egypt lasts from March to December, but even in the relatively cold winter months, tourists from Ukraine choose Egypt as a destination. The events of 2020 have significantly affected the activities of both tour operators and travel agencies. The previously fierce competition has intensified. However, every year there is a decrease in the level of confidence of tourists in tourism enterprises. This is due to the fact that tourists do not always receive reliable information about the tourist product, and often managers do not conduct a full consultation of tourists. Therefore, it is advisable to study the current state of travel agencies and tour operators, barriers that hinder the development of tourism enterprises and the causes of tourism collapses. This type of research will be relevant in 2021, when new information will be obtained on the functioning of the tourism industry in the Pavid-19 pandemic in 2020. The activity of travel agencies and tour operators of Chernivtsi in the direction of Egypt is analyzed in the work. A survey of travel agencies in Chernivtsi and tourists. Leaders among tour operators of Ukraine for travel agencies in Chernivtsi, leaders among tour operators in Egypt have been identified. The analysis of applications of tourists for selection of tour by tourist agencies of Chernivtsi is carried out, the basic demand for a tourist product of this or that country among the population of the Chernivtsi area is revealed, the countries-leaders on tourist demand are allocated, etc. Tour operators, which today are leaders in the tourist market of our country, are also leaders in the sale of tourist products to Egypt. Among the leaders are tour operators Join Up, Anex Tour, followed by TPG, Coral, TUI, TEZ Tour. Travel agencies in Chernivtsi today offer holidays in all the famous resorts of Egypt - Sharm el-Sheikh, Hurghada and Marsa Alam. They prefer tourist products, including in Egypt, the two leaders of the tourist market of Ukraine - Join Up and Anex Tour. The results of a survey of the population of Chernivtsi region and managers of travel agencies in Chernivtsi showed that the leaders in tourist demand are four countries - Bulgaria, Egypt, Turkey and Greece. A total of 856 applications were submitted to travel agencies for processing. Applications for the selection of the tour were analyzed, in the main demand for the tourist product of a country.