Abstract
Recently a number of TV manufacturers introduced TV remotes with a touchpad which is used for indirect control of TV UI. Users can navigate the UI by moving a finger across the touch pad. However, due to the latency in visual feedback, there is a disconnection between the finger movement on the touchpad and the visual perception in the TV UI, which often causes overshooting. In this paper, we investigate how haptic feedback affects the user experience of the touchpad-based TV remote. We described two haptic prototypes built on the smartphone and Samsung 2013 TV remote respectively. We conducted two user studies with two prototypes to evaluate how the user preference and the user performance been affected. The results show that there is overwhelming support of haptic feedback in terms of subjective user preference, though we didn't find significant difference in performance between with and without haptic feedback conditions.
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