Abstract

Postulates that there are identifiable and measurable criteria for achieving success in the management of information technology and discusses these criteria. Presents hypotheses regarding the links between business success and IT success. Presents results of research among US‐based senior IT management testing the hypotheses. Concludes that business success drives or leads IT success and that IT must align its aspirations and actions to the business. Prescribes an action plan for senior IT management.

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