Abstract
The international business environments advocate green outsourcing performance (GOP) as fundamental enablers and criteria for the competitiveness of original equipment manufacturing (OEM) firms. Few studies providing integrated competitive advantages, enablers and criteria (called measures), exist, and are suitable for practical adoption to enhance GOP. This study presents an original approach to identify the most appropriate method that firms should implement, starting from competitive advantages to internal processes in an intensive market. The approach is based on quality function deployment (QFD), and in particular, all measures with interdependence relationships are given qualitative preferences, which are rarely applied in the literature. The whole scaffold exploits fuzzy set theory and analytical network processes to translate linguistic preferences required for interdependence relationships into numerical values; the QFD translates the result into a final criteria ranking system. A case study, grounded on data available from an OEM electronic firm, is proposed and discussed to show the application of the developed tool. Key words: Quality function deployment, green outsourcing performance, analytical network process, fuzzy set theory.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
