Abstract

Hospital administrators, healthcare providers and healthcare delivery systems strive to provide safe and quality care for patients in very complex environments. Information technology (IT) has been taunted as a way to reduce medical errors while increasing the overall quality of healthcare in organisations that provide these services. This study investigates how clinical IT may impact the quality of healthcare in healthcare institutions through the effect of accuracy of information for the clinical decision making of registered nurses. Key informant method was used with a survey mailed and email. Response rate was 21.4%. A principal finding is that IT affects accuracy of information as well as the quality of healthcare in hospitals. Our analysis is an early investigation and guide to future research that helps to facilitate the accumulation of knowledge of the effects of the implementation of IT in healthcare organisations.

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