Abstract
An interdisciplinary approach to measuring the costs and social and financial benefits of human resource development is presented. The approach includes three distinct components: a cost model, an effectiveness model, and a cost-benefit comparison. The diverse interdisciplinary measures of development programs are presented. A critical discussion of the role of human resource accounting and other accounting measures in evaluation is included. Examples from two organizations illustrate the measurement approach. An examination of program evaluation criteria highlights the effect of cost-benefit analyses on the human resource development movement.
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