Abstract
Companies have focused for decades on maximizing the value creation process of direct productive business activities. The information revolution has left its mark and has started an irreversible transformation of classical business processes and activities. In the new 21st century information and data driven society, commodity is value and knowledge, making Porters value chain concept an important key factor for successful and innovative businesses. Business value creation was during the industrial revolution a topic strictly liked to direct productive activities. The increased and transformed business environment required innovative and sustainable competitive advantages for business organizations. The indirect productive business activities, and the business support services have been considered business value consuming and having no contribution towards the company value chain. 21st century accounting has evolved from the role of record keeper to a business value driver that assures and contributes to the company value chain by using its internal knowledge pool. The existing scientific publications are approaching accounting from different perspectives and support the main conclusion of the paper: accounting, in the 21st century is not a “bean counter” anymore, accounting is a certain and consistent business value driver.
Highlights
The activities within any company are direct productive and indirect productive, or business services directly linked to the outcome of the company and business support services that support and enable the smooth and plane business operation
The purpose of this paper is to show that indirect productive business activities, known as business support services, are 21st century business value drivers that need to be handled with care, properly managed, and measured
The modern accounting meets has benefited from the information revolution; data recording and dissemination has increased in speed and accuracy that enabled value creation by information availability in due time for the business and management decision process
Summary
The activities within any company are direct productive and indirect productive, or business services directly linked to the outcome of the company and business support services that support and enable the smooth and plane business operation. Information and information management has become one of the key “commodities” of the modern, profitable and efficient company. Information management has become the defining element of the modern, efficient and sustainable business. Any activity with a company must have a productive, useful, and efficient outcome regardless of the direct or indirect relation to the business output and core activity. The purpose of this paper is to show that indirect productive business activities, known as business support services, are 21st century business value drivers that need to be handled with care, properly managed, and measured. Accounting is a “classical” example of indirect productive business activity that will be used to demonstrate the research hypotheses of this paper. Accounting activities as knowledge based organization Accounting activities as a business value generator EVA of accounting activities
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
