Abstract
The present work contains an evaluation of the accessibility of museums in the city of Seville, as part of the tourism offerings of the city from a cultural perspective. From an evaluation questionnaire on the city’s museums, we obtained an aggregate indicator of compliance with accessibility regulations. The instrument was designed based on the legal requirements in force at the EU (European Union) level, as well as international standards such as ISO 170001 and accessibility conventions such as those from the United Nations Organization (UN). In a complementary manner, a questionnaire with open and semi open questions was designed and used for interviews carried out with the personnel responsible for the museums examined. A variety of quantitative and qualitative information of great value was obtained for setting guidelines or priorities for action in this area. At the level of the political powers and other interest groups involved, our results allow for homogeneous evaluations that can facilitate the setting of priorities in the planning and development of tourism accessibility policies for all types of families.
Highlights
Introduction and Marc RosenIn the Manila Declaration of 1980, the World Tourism Organization (UNWTO), associated tourism and accessibility for the first time
Accessible tourism or “Tourism for All” can be considered a form of social tourism, as it seeks to overcome obstacles that prevent an individual from exercising their right to partake in tourism, travel, and experience other regions and countries, this being considered a universal right according to the opinion of the European Economic and Social Committee on “Social Tourism in Europe” (2006/C 318/12)
Accessible tourism involves collaborative processes between stakeholders, enabling people who have specific access requirements, including those related to mobility, vision, hearing and cognitive access dimensions, to function independently and with equity and dignity through the provision of products, environments and tourist services that are universally designed
Summary
Introduction and Marc RosenIn the Manila Declaration of 1980, the World Tourism Organization (UNWTO), associated tourism and accessibility for the first time. Accessible tourism involves collaborative processes between stakeholders, enabling people who have specific access requirements, including those related to mobility, vision, hearing and cognitive access dimensions, to function independently and with equity and dignity through the provision of products, environments and tourist services that are universally designed. This definition stems from an approach where people benefit throughout their lives from the provision of accessible tourism. This includes people with permanent and temporary disabilities, elderly individuals, obese individuals, families with young children, and people who work in safer and socially designed environments [1] (pp. 10–11)
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