Abstract

As new web-based technologies emerge the challenge to make them accessible to people with disabilities intensifies. This communication paper discusses the findings of an Australian assessment of the technical accessibility of the Portable Document Format (PDF), and the user experience by 23 people with a disability. The questions posed and answered by this research in relation to PDF are the same questions that are asked of any web technology, and the same challenges will apply. This paper puts forward a number of recommendations based on the research to enable governments to take an inclusive approach towards the adoption of web-based technologies in the future.

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