Abstract
In the era of the Fourth Industrial Revolution, artificial intelligence (AI) is a core technology, and AI-based applications are expanding in various fields. This research explored the influencing factors on end-user’s intentions and acceptance of AI-based technology in construction companies using the technology acceptance model (TAM) and technology–organisation–environment (TOE) framework. The analysis of end-users’ intentions for accepting AI-based technology was verified by applying the structure equation model. According to the research results, the technological factors along with external variables and an individual’s personality had a positive influence (+) on the perceived usefulness and the perceived ease of use of end-users of AI-based technology. Conversely, environmental factors such as suggestions from others appeared to be disruptive to users’ technology acceptance. In order to effectively utilise AI-based technology, organisational factors such as the support, culture, and participation of the company as a whole were indicated as important factors for AI-based technology implementation.
Highlights
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The research results showed that organisational factors considering external variables had a positive impact on end-user perceived ease of use (PEOU), which was similar to the result for the technological factors
When a construction organisation is adopting an artificial intelligence (AI)-based technology with these advantages, this study presents considerations that should be involved in the implementation strategy
Summary
Human beings have defined innovative eras during which human life and/or society have been drastically altered as revolutions. The agricultural revolution shifted the typical human existence from nomadic to settled; much later but in a surprisingly similar way, the development and utilisation of the steam engine transformed manufacturing and production in what we call the Industrial Revolution [1]. Since the first Industrial Revolution, other periods of intense change and innovation have been termed the second and third ‘waves’ or industrial revolutions. The Fourth Industrial Revolution may be at hand [2,3,4]. The Fourth Industrial Revolution is moving human existence in another direction. In January 2016, the 46th World Economic Forum was held in Davos, Switzerland, and it was announced that the era of the Fourth Industrial
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