Abstract
Smartphone users are becoming increasingly familiar with, and accepting of, biometrics to unlock their devices or log into apps. And many consumers expect – even sometimes demand – alternatives to PINs, passwords and tokens as a means to access devices and services. Yet despite these trends, many people still hesitate to sign up for mobile biometrics when offered and a range of commercial enterprises, especially banking and financial services firms, are still sceptical about using mobile biometrics to protect high-value transactions.
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