Abstract

Many universities are in a challenging situation when they face accreditation procedures to prove their quality assurance. One of the roots of this particular situation is lacking academic staff assessments regularly, while to support the individual performance evaluation systems, the university can utilize the existing system to integrate with the applied system for the work assessments. Thus this study aims to identify the relevant procedures that include preparation and implementation of the performance evaluation process through an integrated system. This research explores the academic performance evaluation system implemented by higher education institutions in Malaysia and Indonesia at the current stage. Indonesia has a standard performance evaluation system, which is applied by all universities, while in Malaysia each university has its system of performance evaluation. Teaching and learning, research, community service, and supporting tasks are the four main criteria that will be evaluated for both countries, but in Malaysia, the weightage is different depending on the university. University's vision and mission, strong leaders, clear and measurable targets for each individual, supportive academic atmosphere, supporting infrastructure, wide networking, individual awareness in achieving the best performance, and supporting working atmosphere are critical success factors (CSF) identified as research findings for the best performance achievement. In the long term, this approach can be useful for accreditation purposes and other university strategic decisions.

Full Text
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