Abstract
This study explores the dynamics of emotional intelligence among higher education students in Shanghai, China, by examining the impact of external influences on EI development. Employing a mixed-methods approach, quantitative surveys and qualitative interviews are utilized to gather comprehensive data. The quantitative component employs standardized measures and custom-designed questionnaires to assess EI and external influences, while qualitative interviews provide rich narratives. Analysis of quantitative data includes correlation, mediation, and regression analyses, while qualitative data undergoes thematic analysis. This study aims to contribute to the understanding of EI in the context of Shanghai's diverse and dynamic higher education environment, shedding light on how external factors shape students' emotional intelligence development.
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