Academic services of psychological support of university education

Abstract

Introduction. Universities provide a range of problem-solving oriented social support services to help students and faculty who experience psychological difficulties. The psychological support service of the university is an important additional form of socio-psychological protection of a person by support at the educational and / or workplace, it is intended to provide psychological assistance, analysis and settlement (mediation) of conflict and critical incidents, (anti) crisis management or expert analysis and guidance / and support in the form of monitoring the impact on health and well-being of the processes and results of educational and related programs and innovations, correction and assistance in coping with difficult situations and problems, coaching of personal, group and organizational development Modern university life is rich in events and problems: it can be exciting and interesting, but, one way or another, it has many difficulties that a person cannot always cope with on his own, including using the usual resources of family, work and educational support. He needs the directed professional support of a psychologist, and, if possible, the help of a multidisciplinary academic service. Such assistance includes both support for a person in situations of stress, conflicts, crises of educational and professional life, and in a number of other problematic situations, violations and difficulties.Purpose setting. The purpose of the study is to analyze the problems of modern academic psychological services, psychological support of the educational process as a sphere of numerous types of human assistance to a person in solving the tasks facing him of coping with crises of personal, interpersonal and educational and professional development.Methodology and methods of the study. Research method are theoretical structuring and technological support of the psychological support of the educational process.Results. Academic Services can be contacted by clients for confidential, personal and professional advice, etc. for development, assistance in the following areas: immediate relief from stress, identifying strategies for coping with current problems or a crisis, exploring ways for longer-term solutions and larger changes, developing and thinking about next steps, correcting planned routes, etc., developing self-help competencies.Conclusion. Modern academic psychological support services are interdisciplinary, polymorphic, polyfunctional and polytechnological structures that are actively developing in the direction of providing assistance and self-help support to people with disorders and requests that are very different in type, form, intensity and mode.