Abstract
The vast majority of academic libraries offer streaming video services to support teaching and research, and demand for this already popular format from faculty and students increased when libraries closed their physical locations during the COVID-19 pandemic. Despite its popularity, many users are unfamiliar with copyright and terms of use for video content. Use of streaming video is further complicated by its availability on a variety of platforms using different licensing models. This case study shows how the Penn State University Libraries (PSUL) helped librarians, faculty, and students navigate access to video content for remote instruction during the pandemic. The examples of training library staff, educating faculty and students, and streamlining internal processes can be adapted by all academic libraries to provide greater access to video content. Demand for streaming video will continue even when libraries return to full in-person operations, so these approaches will continue to be relevant.
Highlights
Support for streaming video in academic libraries has been rising steadily over the last two decades to the point of near-total adoption in 2021
In March 2020, when many academic libraries in the United States closed their buildings in response to the COVID-19 pandemic, those physical video collections became largely unavailable and the already high demand for streaming video spiked
This case study has provided examples of how one library responded to the increase in demand for streaming video during COVID-19
Summary
The vast majority of academic libraries offer streaming video services to support teaching and research, and demand for this already popular format from faculty and students increased when libraries closed their physical locations during the COVID-19 pandemic. Many users are unfamiliar with copyright and terms of use for video content. This case study shows how the Penn State University Libraries (PSUL) helped librarians, faculty, and students navigate access to video content for remote instruction during the pandemic. The examples of training library staff, educating faculty and students, and streamlining internal processes can be adapted by all academic libraries to provide greater access to video content. Demand for streaming video will continue even when libraries return to full in-person operations, so these approaches will continue to be relevant
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