Academic library liaison programs in US libraries: methods and benefits

Abstract

Purpose – The purpose of this paper is to provide an updated definition of academic liaison work and examine methods for developing effective liaison relationships.Design/methodology/approach – The authors reviewed and incorporated recently published (1989‐2009) material relating to academic liaison work. In addition to published material the authors conducted a survey of faculty in their liaison areas during the fall 2008 semester in order to access their knowledge and satisfaction with liaison services.Findings – The paper finds that liaison work is multifaceted and success is based both on administrative support and the individual liaisons efforts.Originality/value – The originality of this work includes the definition of liaison work and requirements of academic liaisons in today's libraries. The paper is of value to current academic liaisons and librarians just entering the field of academia. The paper incorporates recent research, an author conducted survey and the authors' nearly two decades of com...