Abstract
In the spring of 2020, many academic libraries and librarians transitioned their service models due to the pandemic and societal changes. Since then, an evolving and changing practice for providing library services to the academic community has begun. After a return to physical spaces, academic libraries have started to provide new in-person services, such as makerspaces. Some of the library services that were added during the height of the pandemic, continue on presently. How has this affected academic libraries and staff? The article will focus on what academic libraries have learned from the organizational culture and EDI perspectives, with particular attention to what has occurred since 2020. A literature review will also discuss the similarities or differences among academic libraries worldwide. Have academic libraries reflected sufficiently to enhance their services?
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