Abuses and Uses of Evaluation

Abstract

In its recent report entitled Through a Glass Darkly, the Senate Standing Committee on Social Welfare claims that there is insufficient evidence available to evaluate welfare services, yet even within a brief paper this can be demonstrated to be not so. The Senate Committee however chose to ignore information about services as such, in order to discuss the process of evaluation. The apparent shortcomings of current services and the way the committee largely ignored these must be viewed in the light of the role welfare fulfils within the state—a role in which serving the interests of claimants is clearly not the major component.