A3-2: Mindful Inquiry: From an Observer to a Gentle Change Agent in the Prevailing Culture of Do and Tell

Abstract

Background/Aims In a culture of do and tell, researchers can use massive amount of EHR data, find statistically significant results, and publish them, often without the need to interact with the people who generated those data through their daily work or their use of health care services. Such observational inquiry can be informative one hand, as identifying areas for improvement requires the identification of gaps in quality of care or other shortcomings in the system. Mindful inquiry, i.e., asking questions in the moment, the here-and-now, on the other hand, has the potential to become a change agent that can facilitate the creation of new knowledge and the dissemination and implementation of best practices.