A Virtual Chain Performance Model for Small Companies

Abstract

Several business companies implement electronic processes to do business online and to exchange with their clients. These electronic businesses affect the ways that small firms exchange goods and services with suppliers and clients. Digital markets are multiplying every day and small companies need to implement a supply chain model to do cost-effective business with their partners. Using models from the literature, this study will highlight that a virtual value chain performance model integrated to open business systems is needed to provide effective services to business partners. In this paper, the author of this research will demonstrate that a virtual value chain performance model is needed to achieve operational effectiveness and efficiency for small businesses.