Abstract

An e-government portal's maturity model is a set of stages (from basic to advanced ones) that determines the maturity of e-government portals. In fact, these models can be used to provide directions and recommendations for agencies to improve their portals' maturity. However, before choosing a maturity model by any agency, it is important to know to which extent the e-government community agree or disagree with the model. In previous research studies, we have built an e-government portals' maturity model that is based on a best practice model. The aim of this paper is to validate this new model by e-government experts using a survey to prove that the model is valid and reliable. For this purpose, we have described the components of this model, and the previous work that has been done to build it. Based on the results of the survey, our findings show that the new model has proven its validity.

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