Abstract

The article explores SME (Small and Medium Sized Enterprises) brand strategies as a means to position and successfully engage in competitive markets. A derived typology of brand strategy types deals with social profiling and sheds light on brand strategy internalization of two current managerial paradigms—sustainability and co-creation. N = 895 German SME wineries were examined, leaning on a netnographic analysis of predominantly websites and social media interactions. A two-step clustering method thereby identified eight winery SME brand strategy types. The importance of sustainability across the identified eight brand strategy types is significant. Co-creation turned out to be a key profiling trait characterizing one brand strategy type. The typology illustrates strategic richness, with brand strategies leaning predominantly on traditional values, on sustainability, on external reputation, or on more innovative customer centric concepts such as co-creation. Hereby, the typology and the identified brand levers invite to strategically design brand management, governance, and sustainability. Wineries which focus on traditional positioning and legitimacy were found to be cautious in deploying co-creation through social media. Winery brands that are characterized by engagement in digital co-creation apparently either tend to expand their scope or partially combine it with traditional values, making them the most diverse type identified. Sustainability obviously needs to be addressed by all brand strategies. Despite industry and country focus, the analyses illustrate the relevance of socially-oriented profiling and highlights that sustainability has reached a status of a fundamental business approach still allowing to differentiate thereon. Furthermore, the business models of the SMEs need to deliver communicated values.

Highlights

  • The value of branding and brand strategy is undisputed, as it secures recognition in highly contested markets and allows the realization of price premiums for brand owners [1,2]

  • Leaning on the theory of communicative action (TCA) from philosophy, the results extend the understanding of winery small and medium-sized enterprises (SMEs)

  • The study leans on netnography as a recent explorative and inductive research method fitting the social sphere of the research questions [88,89]

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Summary

Introduction

The value of branding and brand strategy is undisputed, as it secures recognition in highly contested markets and allows the realization of price premiums for brand owners [1,2]. In the light of increasing offer variety and new instruments to interact with consumers, brand strategies turn into an obligation for small enterprise owners. In the context of small and medium-sized enterprises (SMEs), building deliberate brand strategy provides a clear advantage over emerging brand strategy or narrow marketing strategy focus [4,5]. Brands provide orientation in the complex marketplace, thereby increasing their satisfaction [6]. The historic reliance on direct contact to customers and personal profiling increasingly demands more professional brand management addressing the target groups. In this context, brands are important contributors to communicate the sustainability of the company and eventually

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