Abstract
The 1997 merger of two USDA agencies, the Agricultural Stabilization and Conservation Service and the Farmers Home Administration, into the Farm Service Agency created a need for consistent finance training. A highly successful Penn State Cooperative Extension borrower training program was selected to provide national financial training to more than 850 new staff and former loan technicians, and former ASCS staff and district directors. Analysis of workshop evaluations, based on pre‐workshop knowledge levels, identified five distinct clusters of trainees differing substantially in terms of experience, age, knowledge of finance principles, and job classification within FSA. However, evaluations confirmed testing results that the financial training was equally effective across all clusters. A critical result was that the training was successfully adapted to accommodate the distinct needs of each trainee cluster.
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