Abstract

Communication is one of the main activities of human beings through which they can convey their needs and messages to each other and also understand what others need or want and do. Of course, this is not fulfilled merely through verbal and written activities; but behavioral activities including both verbal and nonverbal elements (vocals), speech tones, and sounds play essential roles. Hence, the main objective of this study is to identify and then evaluate the components of verbal and nonverbal communications in the tea houses (traditional cafés) of Tabriz, a city in northwestern Iran. To achieve this aim, the data collection was conducted through interview and observation. The population of the study included all the tea houses and their customers scattered in Tabriz. Then cluster sampling method was used and all the tea houses were divided into 3 main groups of overcrowded, medium and low-crowded. Accordingly, 4 tea houses were selected from each of these groups and the samples were chosen randomly. Furthermore, this study emphasizes Habermas’s theory of the Public Sphere and Albert Mehrabian’s verbal and nonverbal communications. The findings suggest that there is no significant difference between verbal and nonverbal communications in the tea houses of Tabriz, though nonverbal communications enjoy relative independence and also act as supplementary to verbal communications. Meanwhile, the results indicate that the functions of tea houses have changed and their role has faded.

Highlights

  • IntroductionTea houses are social places that often don’t let strangers to their privacy

  • Introduction and Literature ReviewTea houses are social places that often don’t let strangers to their privacy

  • It can be said that tea houses play a mixed role of a dinning place, job placement agency, relaxation and entertainment for workers and craftsmen, or in modern language, tea houses are like traditional clubs

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Summary

Introduction

Tea houses are social places that often don’t let strangers to their privacy. Despite their lively appearance, they are calm and impervious. In order to identify the real essence of tea houses, we firstly need to know about their customers and inhabitants. This social institution has changed over time in Iran. Tea houses first emerged as caravansaries in cities or fields alongside the roads. As population grew and cities and social businesses developed, caravansaries turned into tea houses associated with various businesses. With the development of folk literature, tea houses changed into places where different stories about human life could be exchanged

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