Abstract
Tour guides are the critical services for the Travel Bureau. Especially for the services, they provide to tourists. So, a realtime system is needed to be able to interact between the two parties, especially regarding service records in the field and information processing for the Bureau. Based on ScienceDirect library, unfortunately, until there was no reporting system facilitate both parties and recorded in realtime. This study discusses software development solutions that receive various field notes by workers and can be directly viewed online for employers. This research is in the form of a reporting model, which is a solution for the Travel Bureau to have data and be stored electronically on the server. The system was built using a platform that is on a smartphone, so the tour guide reporting system becomes a solution for the Travel Bureau and the Tour Guide to document the trips carried out.
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