Abstract
Dealing with change is one of the most fundamental challenges facing information systems professionals today. Business process restructuring, shifting alliances and new competitors, deregulation and globalization, legacy system migration and new technology adoption, are but a few of the economical, organizational, and technological forces contributing to the pervasiveness of change in today’s IT environment. Flexible and adaptable information systems can be powerful enablers for organizational and business innovations, whereas rigid, inflexible systems are serious obstacles to organizational effectiveness and success.
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