A theoretical framework to improve the quality of manually acquired data

Abstract

We present a framework for organisations to prevent errors in data entry. It states that data entry errors can be prevented by a strong intention of data producers to enter data correctly and by a high task-technology fit. Two empirical studies support the framework and demonstrate that a high task-technology fit is relatively more important than the data producers’ intention. The framework refines the theory of planned behaviour, and extends the explanatory domain of the task-technology fit construct. The empirical evidence underlines the importance of the task-technology fit construct, an often-neglected construct in information systems research.