A Theoretical Framework of Knowledge Management in M-Government

Abstract

M-government is one of the new and important developments in e-government. The promise of mgovernment to provide greater access to government information is progressing in many developed and developing countries. Current m-government does not exploit the full potential of available technology. M-government presents some challenges such as technical challenges, usability challenges, handset-limitations, social and legal issues, and so on. Also, knowledge management (KM) has changed from one generation to the next through constant improvements and perspectives. In this paper, we deal with the security issues in different forms of government using some technology-based KM and propose some ways to eradicate using latest technologies. In this context, this paper aims to present a conceptual analysis of process-based KM approach in m-government to which researchers must pay attention and describe a suitable knowledge model to achieve real-time, ubiquitous government.