Abstract
Organizations have made significant investments in ICT projects, hoping to gain competitive advantages, growth and improvement of productivity. The success and failures of the project is one of the fields in Project Management with most frequently discussed. Project planning is an important part in the project management and has a stronger impact on project success. However, weakness in project strategy and planning lead to lack of business support, inefficient use of resources, poor estimates, poor scope control and increase risks. Previous studies have reported that well-defined project plans play an important role in the success of the project. In recent times, various factors contribute to project success namely; organizational, human, project management, complexity, quality, and technical. Hence, this study aimed to explore and identify critical success factors on project planning that lead to project success. A model is derived from findings of the literature review and tested within the Malaysian public sector through quantitative methodology. Thus, the finding of this study provide the organization with insight to drive their performance improvement in managing investments for project management field, especially through strengthening employees and organization competence as well as benefit the public’s sector.
Highlights
The projects act a major part in the economic development of a country
It has been widely known that effective project management cannot ensure project success, weak project management typically resulting in project failure (PMBOK, 2015)
This research aims to fill up the gap by striving to explore critical success factors that contribute to the success of IT project management by focusing on project planning in Malaysian public sector (MPS)
Summary
The projects act a major part in the economic development of a country. Project is measured as a core component in any organization and project management success is tremendously an interesting area from scientific and practical point of view. Project Planning is the process where the detail project activity is planned based on the project charter, depending on the availability of resources. It involves formulating of project scope, developing the project management plan, and scheduling the project time and activities (PMI, 2004). It is a dynamic process and need to revise or review from time to time when new information is obtained which requires a change of plan [11] due to customer instructions and as a learning curve of project implementation team [12]. This research aims to fill up the gap by striving to explore critical success factors that contribute to the success of IT project management by focusing on project planning in Malaysian public sector (MPS)
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