Abstract

In higher education, EI is crucial to leadership. Leaders of universities and colleges must navigate difficult issues, provide a pleasant learning environment, and manage varied teams. EI can greatly affect a leader's negotiation skills. Strong emotional intelligence in leaders unlocks their own and others' potential. This chapter discusses leadership, emotional intelligence, and the pyramid model. Technology also helps leaders use emotional intelligence. The strategies framework trains educators and professionals. This study proposes a new theoretical framework of the emotional abilities a leader needs to learn to build human capital. The pyramid model of emotional intelligence and leadership tactics are studied.

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