Abstract
The escalating, inverse, supply chain management (SCM) audit reports, issued to the KwaZulu-Natal Provincial Government Administration by the Auditor-General of South Africa (AGSA), indicate that ground root citizens of the KwaZulu-Natal province are being deprived of community services. The aim of this study is to critically evaluate and review the most theoretical possible root causes of the inverse audit reports, to discover whether inadequate training and compliance enforcement are possible determinants of qualified audit reports. It is recommended that management consider developing a cadre of SCM professionals, by conducting a baseline assessment of human resource capacity for SCM, which identifies supply chain tasks and functions by the level of the supply chain involvement; consider assessing, casting, and detecting human resource gaps, in terms of skills and pool of employees available. DOI: 10.5901/mjss.2014.v5n7p231
Highlights
The KwaZulu Natal (KZN) Department of Provincial Treasury is the custodian of all supply chain management processes, norms and standards for the province
It seems appropriate to conclude that learning theories are the guidance in the design, development and implementation of an effective training programme, designed to increase workforce competence, capacity for change, and legislation compliance, as with supply chain management (SCM)
This paper suggests that training and development is one key retention mechanism employed by public institutions to reward and retain employees
Summary
The KwaZulu Natal (KZN) Department of Provincial Treasury is the custodian of all supply chain management processes, norms and standards for the province. It regulates all KZN provincial government departments in terms of legislation, prescripts, processes, and procedures regarding SCM. Even though the Provincial Treasury is the custodian of all SCM processes, the majority of KZN provincial departments have received an escalating number of qualified audit reports. These qualified audit reports affect service delivery to grass root citizens of the KZN province negatively, and raise the question as to why there is either none, or a less significant service delivery to these communities
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